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Salesforce Commerce Cloud Product Feed: Complete Integration Guide

Enterprise e-commerce platform by Salesforce.

Ecommerce Platform Global

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a ecommerce platform platform that enables sellers to reach customers across Global. With Enterprise e-commerce, it represents a significant opportunity for e-commerce businesses.

To successfully sell on Salesforce Commerce Cloud, you need a properly formatted product feed that meets their specific requirements. This guide covers everything you need to know about creating, optimizing, and managing your Salesforce Commerce Cloud product feed.

Why Sell on Salesforce Commerce Cloud?

  • Massive Reach: Access Enterprise e-commerce
  • Market Presence: Established platform in Global
  • Enterprise: Take advantage of platform-specific features
  • AI-powered: Take advantage of platform-specific features
  • Salesforce ecosystem: Take advantage of platform-specific features

Salesforce Commerce Cloud Product Feed Requirements

Supported Feed Formats

Salesforce Commerce Cloud accepts product feeds in the following formats: API

Required Fields

Every Salesforce Commerce Cloud product feed must include these essential fields:

  • Product ID: Unique identifier for each product (SKU)
  • Title: Clear, descriptive product title (max 150 characters recommended)
  • Description: Detailed product description with key features
  • Price: Current selling price with currency
  • Availability: Stock status (in stock, out of stock, preorder)
  • Image URL: High-quality product image (minimum 500x500 pixels)
  • Product URL: Link to product page on your website
  • Brand: Product brand or manufacturer name
  • Category: Product category matching Salesforce Commerce Cloud's taxonomy

Recommended Fields

Enhance your listings with these optional but recommended fields:

  • GTIN/EAN/UPC: Global Trade Item Number for product identification
  • MPN: Manufacturer Part Number
  • Sale Price: Discounted price if applicable
  • Shipping: Shipping cost and delivery timeframe
  • Additional Images: Multiple product angles and lifestyle shots
  • Size/Color: Variant-specific attributes

Salesforce Commerce Cloud Platform Features

Take advantage of these key features when selling on Salesforce Commerce Cloud:

Enterprise

Leverage this feature to maximize your success on Salesforce Commerce Cloud.

AI-powered

Leverage this feature to maximize your success on Salesforce Commerce Cloud.

Salesforce ecosystem

Leverage this feature to maximize your success on Salesforce Commerce Cloud.

B2B/B2C

Leverage this feature to maximize your success on Salesforce Commerce Cloud.

Common Salesforce Commerce Cloud Feed Errors & Solutions

Missing Required Fields

Ensure all required fields are populated. AI Shopping Feeds automatically validates your feed and highlights missing data.

Invalid Image URLs

Images must be accessible, high-quality, and meet Salesforce Commerce Cloud's size requirements. Use HTTPS URLs only.

Price Formatting Issues

Prices must include the correct currency code and format. Ensure sale prices are lower than regular prices.

Category Mapping Errors

Products must be mapped to valid Salesforce Commerce Cloud categories. AI Shopping Feeds provides automatic category matching.

How AI Shopping Feeds Supports Salesforce Commerce Cloud

🤖 AI-Powered Optimization

Our AI automatically optimizes your product titles and descriptions specifically for Salesforce Commerce Cloud's algorithm, improving visibility and click-through rates.

âš¡ Automated Feed Generation

Import your products once and generate compliant API feeds formatted exactly to Salesforce Commerce Cloud's specifications.

🔄 Real-Time Sync

Keep your Salesforce Commerce Cloud listings up-to-date with automatic price and inventory synchronization from your e-commerce platform.

✅ Error Prevention

Built-in validation catches Salesforce Commerce Cloud-specific errors before submission, reducing rejections and saving you time.

Getting Started with Salesforce Commerce Cloud on AI Shopping Feeds

  1. 1

    Connect Your Store

    Import products from Shopify, WooCommerce, BigCommerce, or any platform via CSV/API.

  2. 2

    Select Salesforce Commerce Cloud as Your Channel

    Choose Salesforce Commerce Cloud from our 200+ supported channels and configure your settings.

  3. 3

    Optimize with AI

    Let our AI enhance your titles, descriptions, and categories for maximum performance.

  4. 4

    Export & Submit

    Download your API feed or set up automatic scheduled exports.

Frequently Asked Questions

What feed format does Salesforce Commerce Cloud require?

Salesforce Commerce Cloud accepts feeds in API format. AI Shopping Feeds can generate any of these formats automatically from your product data.

How often should I update my Salesforce Commerce Cloud feed?

We recommend updating your feed at least daily to ensure accurate pricing and inventory. AI Shopping Feeds supports scheduled automatic updates to keep your listings current.

Can I sell on Salesforce Commerce Cloud and other channels simultaneously?

Absolutely! AI Shopping Feeds supports 200+ channels. Manage Salesforce Commerce Cloud alongside Google Shopping, Amazon, Meta, TikTok Shop, and more from a single dashboard.

What regions does Salesforce Commerce Cloud support?

Salesforce Commerce Cloud operates in Global. AI Shopping Feeds handles multi-currency and multi-language requirements automatically.

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