Question 1

Is there a free plan?

Accepted Answer

Yes! Our Growth plan is completely free and includes 1 brand, 3 feeds, AI Rule Engine, AI Product Optimiser, 200+ channel exports, API access, and team collaboration. No credit card required. As your business grows, you can upgrade to Pro ($10/mo) for 10 brands and 30 feeds, or Enterprise ($50/mo) for 100 brands and 300 feeds. All plans include AI credits on a pay-as-you-go basis.

Question 2

What platforms does it integrate with?

Accepted Answer

AI Shopping Feeds supports 200+ shopping channels including Google Ads (via Merchant Centre), Microsoft Advertising, Meta Catalogs (Facebook & Instagram), TikTok Shop, and OpenAI Commerce for Agentic Shopping. You can import feeds from CSV, XML, or URL sources and export to any supported channel.

Question 3

How does the AI optimisation work?

Accepted Answer

Our AI analyses your product data and automatically enhances titles, descriptions, and attributes for better performance across all channels. It uses advanced machine learning to improve click-through rates and ensure your products perform well on Google Ads, Microsoft Advertising, Meta Catalogs, TikTok Shop, and OpenAI Commerce.

Question 4

Can I use this with a team?

Accepted Answer

Absolutely! Our platform includes team collaboration features with role-based access control. Team members can work together on feeds, rules, and optimisation strategies.

Question 5

What are AI credits and how do they work?

Accepted Answer

AI credits power the AI Product Optimiser, which enhances your product titles, descriptions, and categories. You purchase credit packages as needed - starting from 1,000 credits for $5. Credits never expire, so you only buy what you need when you need it. No subscriptions, no monthly limits.

Question 6

Can I manage multiple brands?

Accepted Answer

Yes! The free Growth plan includes 1 brand with 3 feeds. Upgrade to Pro ($10/mo) for 10 brands and 30 feeds, or Enterprise ($50/mo) for 100 brands and 300 feeds. All plans support 100,000 products per feed.

Question 7

What channels are included in the 200+?

Accepted Answer

We support all major shopping platforms including Google Shopping, Microsoft Advertising, Meta Catalogs (Facebook & Instagram), TikTok Shop, Amazon, eBay, Pinterest, Snapchat, and 190+ more. From global marketplaces to regional platforms and emerging channels like OpenAI Commerce, we've got you covered.

Question 8

What is OpenAI Commerce and why should I care?

Accepted Answer

OpenAI Commerce enables Agentic Shopping, where AI agents can autonomously discover and purchase products on behalf of users. It's the next evolution of e-commerce. AI Shopping Feeds ensures your products are optimised and ready for this emerging channel.

Everything You Need to Know